PRIVACY POLICY

globaltravelhubunitedfly ("we," "us," or "our") is committed to protecting the privacy and personal information of our users ("you" or "your") when you use our online travel agency services as a reseller of travel services, including hotels, flights, trains, and vacation packages. This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users of our services through our online portal associated with Trip.com. We are authorized to use the online portal provided by Trip.com as per the agreement with the Affiliate Alliance ID (AID): 2321092.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. We reserve the right to update or modify this policy at any time, so please review it periodically. If you do not agree with the terms outlined in this policy, please refrain from using our services.

Information We Collect

1.1 Personal Information

We may collect personal information from you when you use our services. The types of personal information we may collect include:

a. Contact Information: Your name, email address, postal address, and phone number.
b. Travel Information: Details about your travel plans, including flight preferences, hotel reservations, and vacation package bookings.
c. Payment Information: Credit card details, billing address, and other payment-related information necessary to process your bookings.
d. Communication Data: Correspondence between you and our customer support, including emails and chat logs.
e. User Preferences: Information about your preferences, such as preferred destinations, travel dates, and accommodation types.

1.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website and services. This information may include:

a. Device Information: Information about the device you use to access our services, such as the device type, operating system, and browser type.
b. Log Data: Details about your use of our services, including your IP address, browser information, pages visited, and referring URL.

How We Use Your Information
2.1 Provision of Services
We may use the information we collect from you to provide and personalize our services, including:

a. Booking and Reservation: To process and fulfill your travel bookings, including flights, hotels, trains, and vacation packages.
b. Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
c. Communication: To send you transactional emails, booking confirmations, updates, and important notices regarding your travel arrangements.
d. Travel Recommendations: To provide you with personalized travel recommendations based on your preferences and previous bookings.
e. Account Management: To manage your account, including maintaining your travel history and preferences.

2.2 Marketing and Promotions
With your consent, we may use your personal information to send you newsletters, promotional offers, and travel-related information that may be of interest to you. You can opt-out of marketing communications at any time by following the instructions provided in the communication or by contacting us using the information provided below.

2.3 Analytics and Improvements
We may use your information for analytical purposes to improve our services, enhance your user experience, and optimize our website's performance. This may include analyzing usage patterns, conducting market research, and gathering feedback from our users.

2.4 Legal Compliance
We may process and disclose your personal information to comply with applicable laws, regulations, and legal processes. This may include responding to lawful requests and protecting our rights and the rights of others.

1. Information Sharing

3.1 Service Providers
We may engage trusted third-party service providers to assist us in delivering our services, including processing payments, managing bookings, and providing customer support. These service providers will have access to your personal information as necessary to perform their functions, but they are not permitted to use it for any other purpose.

3.2 Affiliate Partners
As an authorized reseller of travel services associated with Trip.com, we may share your information with Trip.com and its affiliate partners to facilitate the booking process and provide you with the best possible service.

3.3 Legal Compliance and Protection
We may disclose your information if required by law or in response to a valid legal request from a governmental authority or law enforcement agency. We may also disclose your information to enforce our policies, protect our rights or the rights of others, or investigate and prevent any potential fraud or security issues.

3.4 Business Transfers
In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and technologies to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

5.1 Access and Correction
You have the right to request access to the personal information we hold about you and make corrections if necessary. You can update your account information by logging into your account or by contacting us using the information provided below.

5.2 Opt-Out
You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us using the information provided below.

5.3 Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5.4 Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. You can manage your preferences for cookies and tracking technologies through your browser settings. Please note that disabling cookies may impact the functionality of our website.

If you have any questions or concerns about this Privacy Policy, the practices of our website, or your dealings with us, please contact us.

Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.